At my66, your privacy is not just a legal obligation — it is a core value we uphold. This document transparently explains how we handle your information from start to finish.
By using the my66 platform, you agree to the terms of this Privacy Policy. We encourage you to read this document carefully.
For privacy-related enquiries, contact us via 24/7 live chat.
All data transmitted between your device and my66 servers is protected with 256-bit SSL encryption — the same security standard used by Malaysia's leading banks.
My66 has never and will never sell, rent, or trade your personal data to third parties for marketing or any other commercial purposes without your explicit and express consent.
We only collect data that is genuinely necessary for platform operations — no excessive data collection. Every piece of information you provide is used for the purposes clearly stated in this policy.
You have the right to know exactly what data we hold about you, how it is used, and who has access to it. We have nothing to hide in how we manage your personal data.
You have the right to access your personal data, request corrections to inaccurate information, or request deletion in certain circumstances — all of which can be done by contacting us.
The my66 Privacy Policy is built in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010, ensuring all our data handling practices comply with local legal requirements.
This Privacy Policy explains how the my66 platform ("we", "Platform", or "my66") collects, uses, stores, and protects your personal information when you use our services. It applies to all users who browse, register, or use any part of the my66 platform.
We understand that player trust is our most valuable asset. That is why we do not treat this Privacy Policy as a mere legal document — it is a trust agreement between my66 and every user who chooses to play on our platform. We are committed to always handling your data with full integrity and transparency.
This Privacy Policy should be read together with Terms and Conditions my66. By registering for or using our platform, you agree to the terms set out in this document.
My66 only collects data necessary to operate the platform safely, efficiently, and responsibly. The data we collect falls into several categories:
Each category of data we collect serves a specific purpose. Identity information is required for KYC verification and fraud prevention. Financial data is required to process transactions securely. Usage data helps us improve the platform and detect suspicious activity.
The data we collect is used for legitimate, clearly stated purposes. We do not use your data for any purpose beyond what is stated here without first obtaining your consent.
You may opt out of receiving marketing communications from us at any time by contacting our support team. However, important operational communications relating to your account cannot be opted out of, as they are part of our service.
My66 does not sell, rent, or disclose your personal data to third parties for commercial purposes. However, in certain limited situations, we may share data with the following parties:
| Data Recipients | Purpose | Data Shared | Confidentiality Agreement |
|---|---|---|---|
| Payment Providers | Transaction processing | Financial information only | Yes |
| Game Providers | Gaming operations | Player ID & technical data | Yes |
| Authorities | Legal compliance | As Required | N/A |
| Third-Party Marketing Partners | — | None | Not Applicable |
The security of your data is our absolute priority. my66 employs multiple layers of security to ensure your information is always protected against unauthorised access, alteration, disclosure, or destruction.
While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure. You are also responsible for keeping your account secure by using a strong password and not sharing your login credentials with anyone.
My66 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device by your web browser.
You can manage cookies through your web browser settings. However, disabling essential cookies may affect platform functionality. Disabling other cookies will not prevent basic use of the platform.
My66 retains your personal data for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable law — whichever is longer.
Your personal data is stored on servers located in regions that provide an adequate level of data protection. Where cross-border data transfers are required, we ensure that protections equivalent to Malaysian standards are applied.
Under Malaysia's Personal Data Protection Act (PDPA) 2010 and our policies, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you in a readable format.
You may request that we correct any inaccurate or incomplete information we hold about you.
In certain circumstances, you may request the deletion of your personal data, subject to legal requirements.
You may object to the processing of your data for direct marketing purposes or certain other types of processing.
You may request that we restrict the processing of your data while any dispute about its accuracy is being resolved.
You may request your data in a structured, portable format that can be transferred to another platform, within reasonable technical limits.
To exercise any of the above rights, contact the my66 support team via live chat or email at [email protected]. We will process your request within 30 business days.
The my66 platform is strictly for individuals aged 18 and above. We do not knowingly collect personal data from anyone under 18 years of age.
If we find that we have inadvertently collected data from an underage individual, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe your underage child has registered on our platform, please contact us immediately so we can take the appropriate action.
My66 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service operations. You will be notified of any material amendments via:
We encourage you to review this page periodically to stay informed about how we protect your data. Continued use of the my66 platform after any amendments take effect will be considered acceptance of the updated terms.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:
We take every privacy-related complaint seriously and will thoroughly investigate each case. If you are not satisfied with our response, you have the right to file a complaint with the Personal Data Protection Commissioner under the PDPA 2010.
My66 has appointed an internal Data Protection Officer (DPO) responsible for ensuring PDPA compliance and handling privacy-related enquiries. All personal data rights requests will be handled by our DPO within 30 business days.
For enquiries related to Terms and Conditions or Responsible Gaming, please refer to the relevant page for more information.
With a transparent privacy policy and industry-standard security measures, you can enjoy entertainment on my66 with complete peace of mind.
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