Terms and Conditions my66 — The Foundation of the Relationship Between the Platform and Each Player

1 Acceptance of Terms of Use

Welcome to my66. This Terms and Conditions document forms a legally binding agreement between you ("User" or "Member") and the my66 platform ("We" or "Platform"). This document, together with Privacy Policy and Responsible Gaming Guidelines us form the entire agreement between both parties.

By accessing, registering, or using the my66 platform in any way, you are deemed to have read, understood, and agreed to be bound by all terms and conditions contained in this document. If you do not agree with any of the terms stated here, you are required to cease using the platform immediately.

2 Eligibility to Use the Platform

To be eligible to register and use my66 services, you must meet the following eligibility requirements:

• At least 18 years old on the account registration date.
• Have full legal capacity to enter into a binding agreement.
• Register in your own name and not on behalf of any other individual or entity.
• Is not subject to any legal restriction that prohibits the use of such services in your area of residence.
• Has never had an account closed on my66 due to fraud, abuse, or prior violation of terms.

3 Account Registration & Verification Process (KYC)

The my66 account registration process is simple and fast. However, to ensure the safety of all members and comply with verification requirements, you must provide accurate, complete, and up-to-date information when registering.

As part of the Know Your Customer (KYC) process, my66 reserves the right to request identity verification documents at any time, particularly before processing your first withdrawal or when unusual account activity is detected. Documents commonly requested include:

• A copy of your identity card (MyKad) or valid passport.
• Proof of current residential address (utility bill or bank statement no older than 3 months).
• Proof of ownership of the payment method used (screenshot of bank statement or e-wallet).

All information you provide during registration and the KYC process is subject to Privacy Policy my66 and will not be shared with third parties without your consent, except as required by law.

4 Deposits, Withdrawals & Financial Transactions

My66 supports a variety of payment methods suited for users in Malaysia, including DuitNow, FPX, and popular e-wallets. All financial transactions on the platform are processed through secure, encrypted channels.

4.1 Deposit

• The minimum deposit is RM10 or as stated on the Deposit.
• Deposits may only be made using a payment method registered in the member's own name.
• My66 is not responsible for any fees or charges imposed by your bank or e-wallet provider.
• Successful deposits will be credited to your account automatically within the stated processing time.

4.2 Withdrawal

• Withdrawals will only be processed to a bank account or e-wallet registered in the member's own name — no withdrawals to third-party accounts are permitted.
• All withdrawal requests are subject to review and approval by my66.
• Withdrawals may be held pending until the KYC verification process is completed for members who have not yet completed identity verification.
• My66 reserves the right to place a hold on withdrawals for a reasonable period for investigation purposes if any suspicious activity is detected.

5 Bonuses, Promotions & Special Offers

My66 offers a variety of bonuses and promotions to its members from time to time. All offers are subject to the specific terms stated alongside each promotion on the Promotions us.

• Each bonus carries a rollover/wagering requirement that must be met before winnings derived from that bonus can be withdrawn.
• Bonuses cannot be combined unless explicitly stated in the relevant promotion terms.
• My66 reserves the right to cancel any bonus or wins obtained through promotion abuse, system exploitation, or arbitrage betting.
• The welcome bonus is only available to new members who have never previously registered an account with my66.
• Any attempt to create multiple accounts for the purpose of repeatedly claiming bonuses will result in the closure of all associated accounts.

6 General Game Rules

All games available on my66 are governed by the specific rules set by their respective game providers. It is your responsibility to understand the rules of each game before you start playing.

• All games use a Random Number Generator (RNG) system certified by independent audit bodies to ensure fairness.
• In the event of a technical disruption during gameplay, my66 will endeavor to restore the game session to the last state recorded by the server.
• Winnings resulting from technical errors, software bugs, or system malfunctions are invalid and will not be paid out.
• My66 reserves the right to suspend, modify, or withdraw any game at any time without prior notice.
• Any attempt to exploit system vulnerabilities or use third-party software (bots, auto-clickers, etc.) is strictly prohibited.

7 User Responsibilities

As a my66 member, you agree to:

• Provide accurate, complete, and up-to-date information during registration and in all dealings with the platform.
• Keep your account login details confidential and never share your password with anyone.
• Be responsible for all activity that takes place through your account, whether carried out by you or not.
• Not to use the platform for any illegal or unlawful purpose.
• Not to attempt to deceive, cheat, or manipulate the platform or other players in any way.
• Comply with all responsible gaming guidelines as stated on the Responsible Gaming us.
• Immediately notify the my66 support team if you become aware of any unauthorized activity in your account.

8 Privacy & Data Protection

My66 respects your privacy and is committed to protecting the personal data you share with us. The collection, use, and storage of your personal data is carried out in accordance with Privacy Policy us in detail.

In short, your data is used solely for account management, transaction processing, identity verification, service improvement, and platform-related communications. Your data will not be sold to third parties for marketing purposes without your explicit consent.

9 Platform Liability Limits

My66 provides this platform on an "as is" basis and makes no guarantee that the platform will operate without interruption or error at all times. We will not be liable for:

• Financial losses resulting from technical disruptions, internet outages, or system failures beyond our control.
• Losses arising from unauthorised use of your account due to your own negligence in safeguarding your login credentials.
• Indirect, incidental, or consequential losses arising from the use of this platform.
• The content, accuracy, or availability of third-party links or services that may be associated with our platform.

In cases where my66's liability cannot be fully excluded by law, our liability is limited to the total amount you deposited in the 30 days prior to the claim arising.

10 Account Suspension & Termination

My66 reserves the right to suspend or terminate your account at any time if we have reasonable grounds to believe that you have:

• Violating any terms and conditions in this document.
• Registering multiple accounts or creating an account in someone else's name.
• Providing false or misleading information during registration or the KYC process.
• Engaging in fraudulent activity, money laundering, or any other illegal activities.
• Using unauthorized software or methods to gain an unfair advantage.
• Under 18 years of age.

You may also request to close your own account at any time by contacting our customer support team. Before closure, ensure all pending withdrawals have been processed.

11 Amendment of Terms and Conditions

My66 reserves the right to modify, add, or remove any part of these Terms and Conditions at any time. Any material changes will be communicated to members via platform notification or registered email at least 7 days before the changes take effect, except in cases of emergency or urgent security requirements.

Your continued use of the my66 platform after any amended terms take effect constitutes your acceptance of the updated terms. If you do not agree with the amendments, you have the right to close your account before the changes come into effect.

12 Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions or the use of the my66 platform in general, do not hesitate to contact us through the following channels:

• Platform live chat — available 24 hours a day, 7 days a week for immediate responses.
• Support email: [email protected]
• For general inquiries, you may also refer to the FAQ us covering frequently asked topics.

For issues related to responsible gaming, self-limit tools, or the need to take a break from the platform, please refer to the Responsible Gaming us specific to these matters.